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Hitachi

Hitachi Home AppliancesIndonesia

This warranty is granted for each purchase of Hitachi product imported and marketed by PT. Hitachi Modern Sales Indonesia from our authorized outlet/dealer in Indonesia. During this warranty period, damage shall be repaired free of charge by producing your Warranty Card and equipment to repair based on following terms and conditions:

  1. This warranty is valid for 1 (one) year since the date of purchase.
  2. All information (columns) in the warranty card must be completed.
  3. This warranty shall be void or nullified when:
    1. Such damage is due to wrong installation/misuse.
    2. Such damage is due to an event beyond one's control such as fire, lightning strikes, flood/water, high/low voltage, accident etc.
    3. Contents of this warranty card have been revised, or when such card is no longer in accordance with equipment to repair.
    4. The equipment was previously repaired by another party, not our technician from our central or branch office, or Hitachi's authorized service center in Indonesia.
    5. The product is used outside Indonesian territory.
    6. Such damage occurs in its component such as cabinet/body, remote control, hose or its components.
  4. When the equipment to repair does not comply with terms and conditions specified above, then owner shall be charged with repair cost and its spare parts based on our terms and conditions.
  5. This warranty excludes maintenance (cleaning/washing of indoor and outdoor units for AC and pipe installation for Water Pump)
Type of ProductWarranty PeriodDescription
LCD/LED TV 12 Months Service Fee, Electrical Parts and Panel *
Refrigerator 12 Months

Service Fee & Electrical parts

120 months

Compressor *
Room Air Conditioner 12 Months

Service Fee & Electrical parts

36 Months Compressor *
Washing Machine 12 Months

Service Fee & Electrical parts

120 Months

Electric Motor * (Single tub only)

Vacuum Cleaner 12 Months

Service Fee & Electrical parts

Water Pump 12 Months

Service Fee , Electrical parts & Non Stainless Steel Tank

60 Months

Electric Motor *
Stainless Steel Tank*

Air Purifier 12 Months

Service Fee & Electrical parts

Gas Table 12 Months

Service Fee & Parts

60 Months

Gas Valve *

Hada Crie 12 Months

Service Fee & Parts

Remarks

1.Sign " * " is valid for 1st time replacement only.
2.All accessories are without warranty coverage, such as: kabinet/body, remote control, hose, etc.