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A. Introduction to Hitachi Home Electronics Asia (S) Pte. Ltd. Privacy Terms and Conditions
Hitachi Home Electronics Asia (S) Pte. Ltd. (hereinafter referred to as "HHES") handles various information, including technical information and information provided by our business partners such as customers and suppliers. With this in mind, HHES strives to establish and fully enforce an information management system in order to respect the value of the said information.
HHES has put in place rules for the collection, use and disclosure of personal data by HHES and/or its parent and related companies. HHES will strive to protect personal data based on this Hitachi Home Electronics Asia (S) Pte. Ltd. Privacy Terms and Conditions (hereinafter referred to as “this HHES Privacy T&C”) and in accordance with the Singapore Personal Data Protection Act 2012 (hereinafter referred to as "the PDPA")
By using this website, you acknowledge that you have read and understood this HHES Privacy T&C and agree to the collection, use or disclosure of any personal data submitted by you to us, as described in this HHES Privacy T&C. If you do not so agree, please do not submit any personal data. Please also do not submit personal data of other individuals to us through this website unless you have obtained their express consent for you to do so. We shall be entitled to assume that you have duly obtained such consent if you submit personal data of other individuals to us through this website.
If you are under the age of 13, please do not submit any personal data.
B. HHES Privacy T&C
C. Personal Data
HHES protects and manages personal data with reasonable endeavours based on this HHES Privacy T&C. "Personal data" refers to information that can be used to identify you. This may include your name, e-mail address, mobile and home telephone numbers, and home address.
The provisions of this HHES Privacy T&C do not apply to "business contact information" as defined in the PDPA, which includes an individual's name, position name or title, business telephone number, business address, business e-mail address or business fax number and any other similar information about an individual, not provided by the individual solely for personal purposes.
D. Collection, Usage and Retention of Personal Data
1. In relation to HHES's business and operational activities, HHES will collect, use or disclose personal data for the purpose of responding to your inquiry and reporting and/or channeling to its parent company, HHES’s related companies and/or other Hitachi group companies, about your inquiry. HHES may also collect, use and disclose your personal data for the following purposes (“Purposes”):
a. Execution of a contract concluded between HHES, HHES’s parent or related companies or other Hitachi group companies and a business partner;
b. Contacts for business negotiations and meetings with a business partner;
c. Delivery of after-sales service on products, and sending of information on events and new products;
d. Marketing purpose such as sending emails, promotions and other marketing materials relating to products and offerings by HHES, HHES' parent or related companies or other Hitachi group companies;
e. Execution of business, including system development, operation and maintenance, entrusted by a business partner;
f. Affairs of stocks;
g. Response to various inquiries from a business partner;
h. Analysis based on questionnaires to improve products and services; and
i. Provision of personal data to HHES's parent or related companies or other Hitachi group companies in case of co-operation with them.
2. HHES will not retain any personal data provided by you or automatically collected by us any longer than reasonably necessary for Purposes and other valid business or legal purposes.
E. Disclosure of Personal Data
F. Cookies and web beacons
You may refuse to accept cookies and web beacons by changing the settings of your web browser. However, do note that your usage of our website may be affected if you disable cookies and web beacons.
G. Making Access/Correction Requests
You may at any time:
Please note that we may charge you a reasonable fee to cover the costs of responding to your data access request.
Please see Section H below should you wish to make an access or correction request.
If you have other questions about this Website or how HHES collects, uses and discloses your personal data, including how you can make access and correction requests, please contact us at email@example.com
If you submit to us any inquiry or opinion, we would like you to carefully read and agree to the terms stipulated in this document, otherwise please note that we may not answer the inquiry.
I. Withdrawal of consent
Requests for withdrawal of consent for HHES to collect, use and disclose your personal data as described in this HHES Privacy T&C should be made via mail to HHES's data protection officer at the following address:
Data Protection Officer
Hitachi Home Electronics Asia (S) Pte. Ltd.
438A Alexandra Road
No. 01-01 Alexandra Technopark
J. Miscellaneous Provisions
This HHES Privacy T&C may be updated from time to time to reflect changes and/or developments in data protection laws, regulations, guidelines, codes and industry practices and other applicable law. Revisions to this HHES Privacy T&C will be published on this website.